Support

Help with Wordbound, and how to reach a human. This page is the support contact listed on the app’s store page.

Contact

Email is the fastest route, and it reaches the person who builds the app. Replies usually come within 2–3 working days.

wordbound@makekk.com

Or write to us from here

It reaches the same inbox. Leave your email if you would like a reply. What you send is kept only to reply — see the website privacy policy.

Only what you type here is sent, and only so we can reply.

Reporting a bug

Please include these — with them a problem is usually fixable in one pass, without them it often is not reproducible at all:

  • What you were doing, and what you expected to happen.
  • Your phone model and its Android version.
  • The app version, from your phone’s Settings → Apps → Wordbound.
  • For a board that looked wrong: the level number (or that it was the Daily Trail and its date), the pattern, and the word.

There is no account to look up and none of your progress on our side, so describing the problem is all we need. A screenshot of the board helps when something on it looks wrong.

Frequently asked

Do I need an account or an internet connection?

No. There is no sign-up, and every level and the Daily Trail play offline. When there is a connection the game fetches its remote settings, loads ads and sends usage counts and crash reports to Google, as described in the privacy policy.

How many levels are there?

A hundred, in ten chapters of ten, across three illustrated worlds. Boards start at 6×6 and grow to 10×10, and you can replay any level you have cleared for a fresh layout.

What is the Daily Trail?

One free board a day, the same for everyone, in a world and pattern chosen by the date. Finish it on consecutive days to build your day streak. A new trail arrives at midnight, your time.

What are sparks, and how are stars worked out?

Sparks are hints: three per board, each landing on the first letter of a word you have not found yet. Stars, one to three, come from how long the board took and how many sparks you used — replay a level to earn more.

Why are there ads, and when do they appear?

They keep the game free. You may see a banner on the journey map and one ad on the level-complete screen — never while you are playing a board. Watch one short video, if you choose, and ads are gone for 24 hours.

Where is my progress stored?

Only on your phone. There is no account and no copy on a server of ours, so progress is not synced between devices.

Can I turn off the sound or vibration?

Yes. Settings has switches for music, sound and gentle vibration, and for showing the timer. If Reduce Motion is on in your phone’s accessibility settings, Wordbound calms its animations.

Is it free?

Yes. There is no subscription and no account.

App details

Name
Wordbound
Package
com.makekk.wordbound
Platform
Android
Publisher
makekk
Developer contact
ritik.chopra28@gmail.com
Price
Free, ad-supported

Deleting your data

Wordbound has no account and no server of ours, so there is nothing of yours for us to delete. Your progress, stars, best times, daily history and settings are kept on your phone: Settings → Reset progress clears your journey, and uninstalling the game erases everything.